ZeptoPosted 1w ago
Zepto Shift Incharge - Indore Mein Opening
Indore City, Indore
₹19K – 27.5K/monthavg ₹23K
Flexible shiftExperienced
₹19K – 27.5K/month
Apply nowQuick facts
- Work days
- 6 days/week
- Shift
- Rotational
- Experience
- 1-3 years in warehouse/retail
- Start
- Immediately
- Age
- 21 – 35
About this role
Shift Incharges supervise a team of pickers, packers, and loaders during their shift. They ensure orders are fulfilled on time and manage the team's performance.
You manage a team of 5-10 people, assign tasks, monitor order fulfillment speed, handle escalations, ensure quality standards, and report shift metrics to the Store Manager.
5 Zepto dark stores actively hire in and around Indore City, so there's steady demand for this role year-round.
What you'll do
- •Assign picking and packing tasks to a 5-10 person team
- •Monitor order fulfillment SLA in real time
- •Handle customer complaints and picker escalations
- •Run shift handovers with incoming supervisor
- •Report shift KPIs (speed, accuracy) to the Store Manager
Requirements
- •Aadhaar card
- •12th pass or graduate
- •6-12 months experience in retail, warehouse or quick commerce
- •Comfortable with basic Excel / Google Sheets